We deliver our items via courier, or postal service throughout Italy and also in all EU countries. We do not deliver to the Channel Islands (United Kingdom), Azores Islands (Portugal), Canaries (Spain), Corsica (France) unless un agreement on the shipping costs. For all other countries around the world a shipping estimate must be requested by email: firstname.lastname@example.org.
Once we receive your payment we will proceed with immediate shipment. When the good leave the ELBEC Warehouse you will receive an email. When the goods reach Belluno Haub you will receive an Sms or Email with the track number wich allow you to follow your delivery. Delivery time depends on the courier used.
Indicatively deliveries are guaranteed within 72 hours of departure of the goods from our store in Rocca Pietore (BL) Italy. Deliveries in remote areas and islands may require from 24 to 48 additional hours
When you receive your goods you will have to verify if the package is intact, not damaged or wet. Check that the number of packages is as specified on the carrier letter.
Any disputes must be raised immediately with the carrier, in the absence thereof, the articles are considered properly delivered.
If you note any evident damage to the packaging you must:
The shipping costs are calculated on the weight of the goods, the number of items and the destination. In case of purchasing goods for an amount of more than €60,00 shipping is free.